Return and Cancellation Policy

According to our policy, we cannot accept any refunds or exchanges in cases of oversea shipping. We appreciate your understanding.

Customs duty

All international packages may be subject to duties and taxes.

Your local customs authorities establish the regulations regarding customs fees. 
Please check your local customs website for more information.

If your item is broken

We are not responsible for damage.

If the received item is damaged or incorrect, please immediately contact us.
Within 2 days of the order’s delivery date, you should preserve the postal item in the current condition and make a statement regarding the missing part of the package or damaged item at the local Post Office.

Please follow the procedure below.

* Keep broken items, packaging and shipping materials.
They will be necessary when we apply compensation.

* Visit the nearest post office with broken items, packages, shipping materials and shipment invoice.

* File a damage report at the post office.

* After the damage report is made, please send an email to our shop.

* Later, we will ship you new items.